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Luxury Dog & Cat Boarding Kennel In Roanoke, Texas - Serving the Greater Dallas/Fort Worth Metro Area

 


   

  

Table of Contents 

  1. How do I find your boarding kennels?
  2. What can I bring with my pet?
  3. What vaccinations & health requirements does my pet need?
  4. What policies do you have regarding boarding?
  5. What about after hours, pick up, delivery & airport services?

How do I find your boarding kennels?

Locations:    2205 N. Pearson Lane  [SEE: Location]

Pre-entry Exams:
 
All pets entering the kennel for boarding are given a pre-entry examination. If a pet is found to have fleas or ticks we treat the pet to remove the fleas or ticks at the owners expense prior to placing him/her into the lodging area. 

Kennel Tours:   Individual tours of Kennel Kare are available during all hours of operation. Tours are suspended during peak boarding times because of the demands on staff in caring for the pets during these busy days. Simply call to set up a time to visit.

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What can I bring with my pet?

Articles Brought in W/Pets:    All articles brought in with pets will be returned clean as we frequently wash bedding belonging to a pet guest. Please do not bring anything that can't be washed in hot water and cleansers. Pets use articles brought in with them as toys and chewing playthings, so please do not bring any item which you do not wish to be chewed. Also, large cedar filled pet beds are difficult for us to wash easily so we discourage you from bringing large beds. Kennel Kare provides comfy bedding such as blankets to cover the floor of the suites. Items from home might include toys, towels, small blankets, etc. for these items will contain your household smells and make the pet feel more comfortable while at Kennel Kare, but Kennel Kare can not be responsible for items lost or destroyed. All items should have pets name and owners name marked clearly with permanent marker.

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What vaccinations & health requirements does my pet need?

Health:  All pets arriving must be in good health with vaccination records current. Any pet with signs of pest infestations will be bathed and dipped at the owners expense. Bathing is recommended for all pets at departing date. Any pet in the kennel in need of a bath will be "kennel bathed" at a nominal fee. Any pet requiring medical attention will be taken to the veterinarian. Charges will be at the owner's expense. Every effort will be taken to contact pet owner prior to treatment.

Required Vaccinations:
Dogs - Current Rabies & DHLPP, Highly recommended Bordetella, Corona Virus & Lyme.
Cats - Current Rabies & FVRCP, Highly recommended Feline Leukemia.

Pre-entry Exams:  All pets entering the kennel for boarding are given a pre-entry examination. If a pet is found to have fleas or ticks we treat the pet to remove the fleas or ticks at the owners expense prior to placing him/her into the lodging area. 

Geriatric Care/Special Handling:  Priced at our discretion (This is a service for those pets who may need special attention over and above the norm (i.e. extra pads, help getting up, more controlled environment, etc.)

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What policies do you have regarding boarding?

Geriatric Care/Special Handling:  Priced at our discretion (This is a service for those pets who may need special attention over and above the norm (i.e. extra pads, help getting up, more controlled environment, etc.)

Seasonal Rates:   Are in effect for the entire seasonal rate period.  Pets with boarding reservations for Thanksgiving & Christmas will be charged for all days reserved. Pets with boarding reservations for Thanksgiving & Christmas will be charged for all days reserved.

Check Out TimeIf you pick up your pet before 10:00 A.M. on Monday-Saturday you will not be charged for that day. If your pet departs with a bath on the day out you will have an extended check-out time till Noon.  For our client's convenience we are open 4:00 P.M.-8:00 P.M. on Sunday,  but you always pay for your Sunday board.

Boarding charges are calculated similar to human hotels; you are charged for a full day the day the pet checks in, our check out time is 10:00 A.M. A full day of boarding charges are due after 10:00 A.M.

Multiple Pet Discounts:   Sharing Same suite Will Be 30% Off Applied To The Smaller Pets Pet Day Rate

We reserve the right to decline service for any pet we feel is not a good candidate for the boarding or grooming environment experience.

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What about after hours, pick up, delivery & airport services?

After Hours Service  In order to better serve our clients, we offer "After Hours Service". This service allows clients to make special arrangements to drop off or pick up their pet from boarding at the kennel outside of our regular hours of operation. The charge for this service is $25.00. After Hours arrangements MUST be made in advance at our discretion. Thanksgiving, Christmas and New Year's Day the after hours service charge will be $50.00.

Pick up and Delivery  Pick up and/or delivery with a minimum of $25 each way, call for pricing in your area.

Airport Services   We offer a complete door to door service for families relocating into or out of Dallas/Fort Worth Metro Area. We will handle your pet every step of the way to ensure a safe and happy air shipment. Shipping crates, health certificates and airline arrangements are all part of this service. Please call for details and price quote.
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